The eBike must be registered at the time of purchase with Enzo eBikes LLC before a warranty claim may be processed. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. If vehicle is used in competitions or racing. ... Our classic cruiser model, The Biktrix Stunner, new and improved for 2019. Biktrix Stunner-X 750W 48V Cruiser Fat Tire Mid-Drive Step-Through eBike. Biktrix Stunner LT 750W Fat Tire Step-Through Cruiser eBike. The one-year warranty on QuietKat’s lithium-ion batteries from the date of original purchase does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. More Options. Enter Your Email Below To Receive Special Discounts From SummitEBikes.com! $2,599.00 . Proof of purchase may be required with any warranty request. But the ride isn't just smooth, its powerful too. e-JOE product without presented proof of purchase from an authorized e-JOE dealer AND photo/video evidence of the defect; e-JOE product purchased from an unauthorized e-JOE dealer; e-JOE product with an expired warranty period; e-JOE product transferred to a subsequent purchaser or owner; normal wear and tear (scrapes, scratches etc. Great colour selection! With the 750W mid-drive motor, you can reach speeds of up to 32 KPH! But the ride isn't just smooth, its powerful too. Sold Out. This warranty applies to the original retail purchaser of the bicycle and is non-transferable. OYAMA bicycles sold in mainland CHINA fall under a separate warranty which is non-transferable outside of mainland China. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle.  To access our technical support department click on this link https://support.x-tremescooters.com/.  After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. YOU MAY RETURN YOUR PURCHASE WITHIN 14 DAYS OF DELIVERY FOR A FULL REFUND OF THE PURCHASE PRICE, MINUS THE SHIPPING AND HANDLING TO AND FROM AND A RESTOCKING FEE OF 15%-25% BASED ON THE CONDITION OF THE RETURNED ITEM. Our customer service department can be reached by atÂ. Before making a warranty claim, we suggest that you contact our technical support service team at naktoservice@gmail.com as there may be a simple fix for your problem. Motorcycle TV. With three different models to choose from; Stunner, Stunner LT, and the Stunner X, the Stunner series offers something for everyone. It does not cover damage resulting from off-road or stunt riding, multiple passengers, or cargo hauling. THIS WARRANTY DOES NOT COVER: Normal wear and tearImproper assemblyImproper follow-up maintenanceInstallation of components, parts, or accessories not originally intended for or compatible with the bicycle as soldDamage or failure due to accident, misuse, abuse, or neglectLabor charges for part replacement or changeoverBikes used for commercial activities, including those in rental, demo, or security fleets. Technically Biktrix is not actually reselling from Alibaba, but manufacturing overseas through similar channels as those sellers on AB. At Biktrix, we make awesome, high-performance and affordable electric bikes. Motorcycle TV. Love my Stunner LT...And so glad I got the 20". I hope this helps. Equipped with an on-demand throttle, get an extra boost whenever you need with a simple push of the thumb. We do offer additional warranties for purchase to extend your warranty period.  Available for purchase are ONE Year Extended Warranty and LIFETIME Extended Warranty.  Yes! If you are not available at time of delivery, in most cases a card will be left for you to collect your parcel from the nearest shipping carrier location. Any shipping damage during the ship-back may incur in a deduction from the total refund.Â. All warranty claims are subject to assessment by OYAMA. Shop for the best brands at the best prices with fast and free shipping at Electric Bike & Skate today. For your protections we recommend all returns be sent via UPS, FedEx, DHL or other courier that issues a tracking number. Press both the up and down buttons for 3 seconds to enter settings mode. Whether you're up against sand, mud or snow, these tires will handle it with ease. Include a copy of your invoice.3. X-Treme offers a 30-Day limited warranty against manufacturer's defect and workmanship on the City Rider and its components that is purchased from direct from X-Treme or an authorized dealer.  Original purchase receipt required to establish proof of purchase and establish warranty start date. Biktrix Stunner LT - FREE Delivery. Installation of components, parts, or accessories not originally intended for or compatible with the bicycle as sold, Damage or failure due to accident, misuse, abuse, or neglect, Damages resulting from failure to follow Instructions for Use and Warnings as provided in the Owner’s, Damages resulting from improper charging of the battery pack or use of any charger not supplied by Enzo eBikes LLC, Labor charges for part replacement or changeoverThis warranty is void in its entirety by any modification of the frame, fork, or components. Original receipt of purchase required. We do offer additional warranties for purchase to extend your warranty period.  Available for purchase are ONE Year Extended Warranty and LIFETIME Extended Warranty.  Yes! Proper care of your OYAMA bicycle and warranty coverage requires regular maintenance, inspection, and adjustment at the bicycle owner’s expense. Online Headquarters If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Motorcycle TV. It must also be in the original packaging. Any changes should be checked and adjusted before the next ride. The included front suspension and fat tires make this bike feel just as good on the trails as it does on the road. Sold Out. QuietKat will accept the return or cancellation of an order under the following conditions: 12 Month (ONE YEAR) Warranty & Lifetime Frame Warranty models (Effective June 1st, 2018): X-Treme offers a standard ONE Year limited warranty against manufacturer defect and workmanship on all model bicycles and their components that are purchased directly from X-Treme or an authorized Dealer.  Original purchase receipt is required to establish proof of purchase and establish warranty start date. Biktrix Juggernaut Classic $ 2,899.00.   We will warrant all components of your bicycle to be free of manufacturer defect and workmanship.              Please inspect the item for any visible damages upon delivery as any damage must be noted on the delivery receipt in order to be eligible for damage claims.  Do not refuse the shipment. We will pay for standard shipping service costs on the first & second warranty shipment only. Shipping damage must be reported to NAKTO within a reasonable amount of time after shipment arrival. Local store selling Stunner LT they said only had cadence sensor; are the new champagne models listed on the website different? Your warranty will be void if any modifications are made to the original design of the bike.    X-Treme will NOT offer a warranty on any products purchased from second hand sellers, non-authorized Dealers, products that are purchased used or products that are purchased via outlet centers.  X-Treme will, however, offer free lifetime technical support access on these products & if parts are needed those parts may be purchased direct from X-Treme. Â, Your warranty begins the day the bicycle is delivered to you.  This warranty covers manufacturer defects and defaults only. ),               - A close-up photo of the shipping label with tracking number (please zoom in enough to read the tracking number which usually begins with 1Z),               - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides).Â. Any replacement warranty item is covered by the original warranty term from the purchase date of the complete bicycle. Check out Questions and Answers about this product. Make quick modifications to the position of your handlebars without the need for tools with our adjustable system. The perfect electric bicycle for Seniors!Cruisers are some of the most comfortable bikes to ride. Learn More. The 120Nm torque from the motor will make sure you speed up any hill in your path. 6061 ALUMINUM STEP-THRU FRAME W/RACK AND FENDERS, RST GUIDE, 75MM TRAVEL, 135MM DROPOUT, PRELOAD, AND MECHANICAL LOCKOUT, BIKTRIX DUAL PISTON HYDRAULIC DISC W/180MM, BIKTRIX W/ADJUSTABLE REACH AND MOTORCUTOFFS, ALUMINUM FENDERS, COLOR MATCHED RACK, ADJUSTABLE KICKSTAND. Failure to follow all directions or recommendations listed in the user, Cycling collision, accident or vehicle damage caused by careless parking or, Abusive use the vehicle in off-road terrain, mud, snow, water, sand, gravel and water. A signature is required for all deliveries. If repairs can be made, a new bike will not always be sent. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address your provide when checking out. This means if you puncture your tube you are covered!  Tires will be replaced when worn or due to manufacturer defect not to exceed one set per year. If you have questions about our warranty, please contact our support department by calling (253) 777-0690 or opening a ticket only at https://.x-tremescooters.com/support/. From climbing steep hills to holding maximum speed on the flats and everything between, our Shimano 8-speed has you covered. After the 30-day period expires, the product cannot be returned to Ecotric.All returns must be repacked back into the original packaging when you send it back to Ecotric.Once the Return Authorization is issued, Ecotric will provide you with a return shipping label and a date when the UPS/FedEx will stop by to pick up the product.Once your return is received, we Summitebikes.com will process a refund in 10 working days. With the 750W mid-drive motor, you can reach speeds of up to 32 KPH! Thanks Elena. We will offer the option to extend your warranty for the entire life of your bicycle! The customer who sends a unit back without consent will be responsible for shipping costs back to them, or will sacrifice the item. Personalize your Biktrix eBike and build a bike that is just perfect for you. The Stunner-X is a new class of off-road cruiser. Sold Out. This offer excludes Alaska and Hawaii.Â. A cruiser style bike is already the defacto most comfortable bike due to its sit-up straight riding position and relaxed shoulder level arm height. If you would like to speak to a technician by phone, include your phone number on the ticket and ask the technician to contact you.  or by phone 1-253-777-0690.  All other parts returns must be returned within 15 days of purchase. This warranty is limited to the repair or replacement of a defective frame, batteries & electronics, and parts and is the sole remedy of the warranty. The original shipping costs paid by the customer would not be refunded. All claims to this warranty must be made through QuietKat, Inc., and can be submitted to info@quietkat.com.  Proof of the original purchase may be required with any warranty request.  Before making a claim, please contact our service department at info@quietkat.com as there may be a simple fix for the problem. The Stunner LT is one of the most comfortable electric cruisers on the market today. Check Display Settings Link here for more info Problem: Inconsistent Pedal Assist engagement. 02/17/2021. Here's what Biktrix says about changing from Kph to mph: FREE SHIPPING Promotion - Save over $150. $74.95 - ONE Year Extended Warranty:  This warranty begins the day after your original manufacturer warranty ends. A restocking fee of up to 25% will apply. Before return, please make sure to contact info@summitebikes.com and/or Ecotric at service@ecotric.com to request a Return Authorization number- they have helpful suggestions if you are considering a return due to performance of the item, sizing, or for any other reason. It has an 80 lb per bike weight capacity, accommodates tires up to 5" wide, and is step-through frame compatible. Press both the up and down buttons for 3 seconds to enter settings mode. I am 5'2" with 28 1/2 inseam. Potential customers, you should check with your local law enforcement agency before purchasing about age requirements for riding our electric bicycles. In no event shall NAKTO be responsible for any direct, indirect or consequential damages, including without limitation, damages for personal injury, property damage, or economic losses, whether based on contract, warranty, negligence, or product liability in connection with their products. *This guarantee will not warrant returns on items that are damaged, have had alterations of any kind, or have been used or maintained in a way that is not recommended by the manufacturer. It is expressly agreed that this warranty applies only to the cost of repair or replacement of the product and its accessories and the seller is not liable for any financial loss and / or prevention of profit and / or any consequential loss that may be caused by non-standard usage of the product. Fat Tire Cargo Bike Trailer. Limited Supply. Damages caused by natural disasters such as earthquakes, lightning, fire, flooding and other hazards . This warranty is expressly limited to the replacement of defective parts at the sole discretion of NAKTO. We will also notify you of the approval or rejection of your refund.If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. ); consumables (components that are subject to short life and periodic replacement due to their functions including, but not limited to tires, tubes, brake pads, spokes, alkaline batteries, saddle covering, paint, mineral oil, and other lubricants); costs associated with inspection, labor, packaging material, shipping of warranted products; damage or defects resulting from failure to follow instructions in the owner’s manual, improper assembly, use of incompatible and non-original parts, improper maintenance, storage, and transportation, alterations, modifications, acts of God, accidents, misuse, neglect, abuse, water damage, operator’s error, commercial activities, extreme or excessive riding, and other types of non-standard use; damage or defects resulting from an attempted repair unless performed by an authorized e-JOE Dealer with e-JOE’s knowledge and approval; damage or defects caused by flood, lightning, earthquake, war, vandalism, theft, brownouts or sags (damage due to low voltage disturbances). There are certain situations where only partial refunds are granted (if applicable), CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened, Any item not in its original condition, is damaged or missing parts for reasons not due to our error, Any item that is returned more than 30 days after delivery. Cruisers are some of the most comfortable bikes to ride. Size matters. If 30 days have gone by since your order was received, unfortunately we can’t offer you a refund or exchange. More Options. Shipping costs of warrantied parts are theÂ. You need strong stopping power. These standard dual-piston hydraulic brakes will swiftly and reliably bring you to a halt. It must also be in the original packaging.Â. This will help with any warranty claims. Green Bike – Electric Motion Return Policy. Sold Out - $ 1,899.00 $ 2,799.00 Save $ 200.00 (9%) 2020 Biktrix Stunner-X Step-Through 750W 48V Mid Drive Electric Bike. Defective engines must be returned to X-Treme Scooters at the customers expense & will be replaced if X-Treme Scooters determines the engine is defective due to a factory defect. All pre-orders are exempt. So please note that all the returned bikes, as well as batteries, are subject to a 10% restocking fee within the 30-day trial period.Finally, you’ll have 30 days to return any accessories purchased on their website. The Hollywood Racks Sport Rider SE 2 Bike Rack part # HLY74FR is the perfect option for a Biktrix Stunner LT Bike. If a defective part is found during the warranty period and the customer notifies us immediately, the seller will repair or replace the part based on his sole discretion. This warranty is expressly limited to the repair or replacement of a defective item, and said repair or replacement is the sole remedy of the warranty. Our support department hours are Monday through Thursday 8 AM to 5 PM PST. Due to the nature of the product some components must be exclusive from the manufacturer such as but not limited to the battery, motor, main gauge cluster, controllers, Led headlights, brake drums or disc rotors and pads etc. The perfect electric bicycle for Seniors. This warranty implies no strength or fatigue value beyond regional government standards. Each engine is started, tuned up and tested before we ship the gas scooter to you. 9 were here. Overloading beyond recommended capacity . We hereby inform the buyer that Green Bike – Electric Motion LLC is not responsible for any liability that may occur which could possibly apply to the product and / or its user due to the usage of the product and that the customer alone is solely responsible for third party insurance and / or other insurance as required by the nature of the particular product. Scratches & Minor Shipping Imperfections: If minor scratches or imperfections occur during shipping, X-Treme will provide touch up paint to resolve the matter. The new Biktrix Kutty LT Premium Electric Folding Bike is a stronger version of the well-loved Kutty Premium. To return your product, you should mail your product to: 4055, Eeat Guasti Rd. If you are not completely satisfied with your order, simply return the unused/unworn item(s) including all original tags and packaging at your expense within 30 days of purchase for a full refund.Every new Enzo eBike comes with our warranty. To make a warranty claim always keep handy the vehicle model, date of purchase, vehicle serial number as well as information from the retailer where you purchased the vehicle from. The MSRP value of the promotional items will be deducted from the refund. Please consult the warranty terms for deeper information on when a return is applicable. Perfect fit! Refunds will be issued within 2-3 weeks of the company’s receipt of the returned item. Get out and ride! So you can be under total control.Â, Lights: Independent LED Backlight, Integrated Head-Light, Shipping is calculated at checkout if applicable.Â, within the continental United States. Solutions: 1: Move magnet disc on right crank closer to sensor 2: Change advanced setting P11 from 3 up to 20 (Reduces Pedal … Please do not send your purchase back to the manufacturer. We will provide the owner a replacement product if the product can not be repaired after a reasonable number of tries as determined by NAKTO EBIKES. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. You can return your purchased item for a period of 14 days from the date of your purchase. X-Treme Scooters and it's Distributors are not responsible for the proper or improper use of merchandise sold. The warranty is limited to the terms listed below: If the warranty is void for any reason the customer shall bear any repair or replacement costs resulting from vehicle misuse, negligence or abuse.Always follow care and preventive maintenance procedures. Always keep receipts from any services performed to the vehicle by an authorized distributor or service center. Check first. Returns are subject to a 15% restocking fee. It can be turned on/off on the handlebar control pad. 12:44. Further, for the warranty to apply, new OYAMA bicycles must be assembled and adjusted by an authorized reseller. If a customer sends a return without it a refund will not be issued and the customer will have to pay shipping to get the item returned, or, sacrifice the item. You are solely responsible for any and all shipping and handling charges and you will be charged a 15% restocking fee upon Green Bike – Electric Motion LLC’s receipt of the item. A friendly representative will get back to you quickly. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. Your initial posting puts you in line for the next technician to assist you.Â. It is your financial responsibility to return the item to the address specified.Shipping collect and COD packages will not be accepted.If you do not have the original packaging, manuals, or the item is slightly used we will not accept the merchandise; you will be subject to the restocking fee that is based on the condition. Green Bike – Electric Motion  will not issue a credit until it is in possession of the returned item. This warranty will last the ENTIRE life of the bicycle! NAKTO will not cover any damage that may occur during shipping if the owner sets up their own shipping option or if the bike is shipped using a freight forwarder or similar service. Green Bike – Electric Motion LLC will charge a client an additional 15% in case the return item is damaged by the client’s use and/or is not in the original package. For damaged or defective items please refer to our warranty policy. Their comfort is accredited to it's laid-back style frame, sit-up For more information please see the section below EXTENDED WARRANTY OPTIONS. Biktrix Stunner LT Small. We do not cover misuse or broken parts caused by the user or by any other event. Introducing Stunner X - The All-Terrain Cruiser! 24:01. Lifetime technical support is provided to each customer that purchases an X-Treme Bicycle.  To access our technical support department click on this linkÂ,   After a support ticket has been opened a technician will respond to your ticket and an e-mail will be sent to you. Before completing your purchase, please confirm that you have selected the correct item(s), color(s), accessories, etc. If you haven’t received a refund yet, first check your bank account again. Before a return is made, the customer must receive written approval of the return and a Return Authorization Number from QuietKat, Inc. Strap onto our robust rear rack and go. Once your Enzo eBike is registered (http://www.enzoebike.com)with Enzo eBike LLC, we provide each original retail purchaser a warranty against defects in materials and workmanship, as stated below: This warranty applies to 2017 and newer model bicycles. Then contact your credit card company, it may take some time before your refund is officially posted. Their comfort is accredited to the laid-back style frame, sit-up straight riding position and relaxed shoulder level arm height. Save 9%. Sale $2,199 00 Reg. QuietKat will not accept the returns of products after 30 days. Thank Biktrix for a quality bike and awesome customer service! A defect in material or workmanship is defined as “a flaw, failure, or cosmetic blemish caused by the manufacturing process or material that was not consistent with the original design.”. Biktrix Stunner X Overview - The All-Terrain Comfort Cruiser eBike! Warranty applies to original bicycle purchaser. Depending on where you live, the time it may take for your exchanged product to reach you, may vary. This warranty does not cover any and all damage resulting from Commercial use, accident, misuse, abuse, neglect, improper maintenance, or from anything other than normal and ordinary use of the bicycle. How do I change from km to miles? ... 2019 Biktrix Stunner Review - $2.2k Mid-Drive Cruiser Ebike. Will usually ship in 1 - 2 business days If you need to exchange it for the same item, send us an email at info@bisek.cn and send your item to: 4055, Eeat Guasti Rd. Stunner is a great little bike too! Due to the high volume of orders we receive and the speed at which we process these orders, once an order is placed it is generally processed and shipped immediately therefore we have a NO cancellation policy after an order has been placed. Â. We know you are excited to get your new eBike and we will work hard to ship it out as soon as possible. The 750W rear hub motor has got more power than most electric bikes in the market today.   Original receipt of purchase required.                                                                                                                  Â. Almost Every Day Need to carry gear? This warranty applies only to Enzo eBikes LLC purchased through an authorized dealer  or distributor.  Enzo eBikes LLC is not responsible for incidental or consequential damages.   Tube replacement will remain at X-Treme’s discretion not to exceed sensible amount.  Shipping & Handling is not included, beyond the original standard warranty, period and will be the responsibility of the customer.   Warranty applies to original bicycle purchaser. Several types of goods are exempt from being returned. Please make your selections wisely when purchasing parts. buying a first e bike for my girlfriend and we are looking at step throughs with a front suspension and fat tires. Electric bikes Step through, has fenders, 45 pounds each, 4” tires, hitch 1.25 on Acura RDX 2011 Will need to drive the bikes 2 times a year from California to Canada in April then back to California in November. Thanks, Elena. The big advantage of step-through bikes is that they make it easier and much more, to mount the bike. We will warrant all components of your bicycle to be free of manufacturer defect and workmanship. New stock - Latest model. This eBike features a powerful 750W mid-drive motor & 4" fat tires that can handle nearly any surface. For that reason we offer a 30 day satisfaction guarantee. Re-pack the merchandise securely in its original packaging, include the original contents of the box, warranty cards, manuals, accessories, promotional items, etc.2. If you’ve done all of this and you still have not received your refund yet, please contact us at info@bisek.cn. At the discretion of Big Cat ® Worldwide, Inc replacement parts may be Big Cat ® original equipment components or another brand of the same value, to perform the same function. Certain individual component warranties and local law may supersede this warranty policy.               - Two photos displaying all 6 sides of the package (1 photo should display the top and 2 sides, the 2nd photo should display the bottom and the opposite sides).

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